Software written by pharmacists for pharmacists

CALL US: 800-647-5288     CUSTOMER SUPPORT

Computer-Rx Career Center

Ready for a change?

At Computer-Rx, we're driven to identify top talent and match you with positions that utilize your strengths, while providing the necessary support and training to help you build a successful career as part of a stable and prosperous company. Whether you're just beginning or ready for the next step, Computer-Rx can be an important part of that journey. Apply with us today and let's explore opportunities together.

Computer-Rx is currently seeking applicants for the following positions:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Notice to All Applicants - Please click here to view.

Computer-Rx is an Equal Opportunity Employer - Gender/Disability/Vets
A Drug Free Workplace

 


Sales Consultant

 Apply for this Position

 

Title: Sales Consultant

Reports to: Director of Sales

Sales Department Statement:

Provide partnership and solutions for a pharmacy to have a successful business.

Job Description:

As a Sales Consultant, you will have the opportunity to help Community Pharmacies thrive by discovering the right solutions to solve their business problems. You will develop relationships that cause you to be a trusted partner and team member for the customer and coworker alike.

What does success look like in this position?

  • Sell Software to pharmacies by connecting the right solutions to their problem.
    • Achieve the weekly, monthly and annual Sales Goals.
    • Consistently accomplish the ongoing, fast-paced tasks that correlate to Sales success.
  • Be a valuable resource to the pharmacies by delivering current relevant information.
    • Achieve the monthly Continuing Education goal.
    • Remain knowledgeable on key industry topics that impact Community Pharmacy and share that knowledge with the pharmacy owners.
    • Consistently deliver this knowledge throughout the sales process via live phone conversations, email communication, user meetings/presentations and face to face meetings.
  • Be very knowledgeable about the core products and services offered at Computer-Rx and provide relevant education to the pharmacies.
    • The Sales Consultant knows of every software feature and can answer the “Why” behind each one. They are always aware of the newest released features and the impact they have on pharmacies.
    • The Sales Consultant will confidently be able to demonstrate the software and show its best, most relevant usage that results in success for the pharmacy and alleviation of business problems.
  • Personal and Professional Development of sales techniques, strategies and concepts.
    • Ongoing, consistent development of sales techniques and strategies via the educational resources made available, as well as external sources.
    • Show the proven application of these strategies and concepts by way of sales success and goal completion.

We may be a match if you are great at:

  • Being a part of and telling a great story. At Computer-Rx we strive to create story worthy experiences by being exceptional, and going the extra mile for anyone.
  • Working with a team. We are a team of people who work together to leverage our various skillsets and collaborate so we can achieve exceptional results.
  • Being innovative. We are constantly seeking creative solutions to overcome obstacles and are open to new ideas and approaches.
  • Creating meaningful relationships. We believe in strong and open relationships built on communication and trust.
  • Owning it! We believe that anything worth doing, is worth doing well. Taking ownership of your actions requires you to be responsible and to have pride in yourself.
  • Being humble. We believe in a quiet confidence because in the long run, character will speak for itself.
  • Being Passionate and Driven. We are inspired because we believe in what we are doing and where we are going.
  • Encouraging Growth. We want to constantly work to unlock the potential in ourselves and each other by mentoring, investing in and caring for the people around us.
  • Having Fun. Productivity and work are of utmost importance at Computer-Rx, but so is fun. We create fun and enjoy the work we do.

We would love to talk if you have:

  • A college degree in Business, Computer Science, Marketing, or another relative degree.
  • 3-5 years of software sales experience.
  • Remarkable written and verbal communication skills.
  • A history of successfully making prospecting calls to both warm and cold leads.

Bonus Points if you have:

  • Strong technology focused experience.
  • Multiple sales or leadership podcasts that you subscribe and listen to.
  • B2B software sales experience.

What is in it for you?

  • Play a significant role within the sales success of Computer-Rx.
  • Work with a team of highly skilled and motivated team members.
  • Opportunity to grow your career as Computer-Rx continues to grow.

 


Technical Content Writer

 Apply for this Position

 

Title: Technical Content Writer

Reports to: Education Coordinator

Position Goal:

Create content to increase knowledge in customers and employees.

Job Description: This position will be responsible for researching, writing and editing educational company communications. With the ability to take direction from the Educational Coordinator and create the words needed to convey the technical aspects of a feature or product, the Technical Content Writer will describe the process and effectively answer the questions that are being asked by our pharmacy customers.

The ideal candidate will be a self-starter that gets things done on time with high-level writing and editing skills. Quickly understanding the pharmacy industry, its nuances, and clearly communicating on key topics is crucial in this position.  You will be responsible for creating, and transforming ideas into works for many education projects.

Position duties and responsibilities:

  • Write with detail and enthusiasm to deliver education to customers and employees that brings knowledge that encourages product use and understanding.
  • Develop relationships with research sources to ensure the most accurate and timely material can be produced.
  • Have fantastic organization and time management skills that allow a priority to be followed while guaranteeing content production.

What does your best day look like at Computer-Rx?

  • You are maximizing your content delivery to exceed required content submissions.
  • You are finding new ways you can contribute to the success of the Education department in communicating to Computer-Rx customers.
  • You are helping to create a positive work environment.

You may be a match for Computer-Rx if you are great at:

  • Being a part of and telling a great story. At Computer-Rx we strive to create story worthy experiences by being exceptional, giving the pickle and going the extra mile for anyone.
  • Working with a team. We are a team of people who work together to leverage our various skillsets and collaborate together so we can create a synergy to establish exceptional results.
  • Being innovative. We constantly seeking creative solutions to overcome obstacles and to be open to new ideas and approaches.
  • Creating meaningful relationships. We believe in strong and open relationships built on communication and trust.
  • Owning it! We believe that anything worth doing, is worth doing well. Taking ownership of your actions requires you to be responsible and have pride in yourself.
  • Being humble. We believe in a quiet confidence because in the long run, character will speak for itself.
  • Being Passionate and Driven. We are inspired because we believe in what we are doing and where we are going
  • Encouraging Growth. We want to constantly work to unlock the potential in ourselves and each other by mentoring, investing in and caring for the people around us.
  • Having Fun. Productivity and work are of utmost importance at Computer-Rx, but so is fun. We create fun and enjoy the work we do.

We would love to talk if you:

  • Have a college degree in English or another relative degree.
  • Have 2 or more years of technical writing experience.
  • Have experience working a Learning Management Software.
  • Have video script writing/storyboarding experience

Bonus Points if you:

  • Have experience writing technical manuals.
  • Have experience working with LearnUpon software.
  • Have experience with Captivate or similar video editing software.

What is in it for you?

  • Be a part of a creative team dedicated to advancing the knowledge of Computer-Rx customers and employees.
  • Be challenged to work independently to produce content every day.
  • Opportunity to grow your career as Computer-Rx continues to grow.

 


 

Software Support Technician

Apply for this Position

 

Job Description

We're currently looking to fill full-time Software Support Technician positions. Candidates will be responsible for providing our customers with support regarding our intergraded software. Qualified candidates will have the following skills, knowledge, and experience:

 

Experience

Experience in the following area is strongly desired but is not required:

  • Pharmacy and/or Healthcare related experience
  • CPhT. Certified Pharmacy Technician
  • Microsoft Certifications (MCP or better) or equivalent experience
  • Experience using pharmacy management software
  • Prior help desk experience

 

Job Duties, Responsibilities and Traits

This position includes, but not limited to the following activities and responsibilities:

  • Must have strong customer service skills
  • Provide first tier software instructional help to a rapidly growing customer base
  • Portray strong professional communication skills
  • Possess basic computer skills (Excel, Microsoft Word, Microsoft Powerpoint, Windows operating systems)
  • Perform troubleshooting skills in order to investigate whether the pharmacy software, POS software, or peripheral equipment are responding to the programs instructions
  • Help client pharmacies solve patient insurance related problems
  • Ability to manage projects responsibly and manage priorities in a fast-paced environment

 

Technical Support Representative

Apply for this Position

 

Job Description

The In-House Support Technician is the first point of contact for customers with technical support issues. He/she is responsible for troubleshooting, analyzing, and resolving customer issues by providing advanced desktop and tier 1 support. In addition, the Analyst will ensure that high levels of customer satisfaction are met and issues are resolved in a timely manner.

 

Essential Functions

  • Responsible for providing technical support including advanced desktop support, tier 1 support for: servers, networking equipment, and all pharmacy hardware.
  • Responsible for monitoring, tuning & troubleshooting problems with pharmacy networks, related systems and software components.
  • Perform desktop support for all varieties of problems. Requires troubleshooting and in-depth support to analyze and resolve reported problems.
  • Evaluate network outages and problem situations, resolving and/or escalating as required for resolution.
  • Work with the technical support team members to resolve reported trouble incidents and ensure timely resolution.
  • Process all service requests for new or modified services as they are required.
  • Monitor open trouble incidents and ensure timely resolution.
  • Monitor network components (routers, switches and other items).
  • Inspect and troubleshoot all peripherals within the pharmacy.

 

Requirements

  • 2 to 4 years of experience working in a help desk/system support position.
  • Extensive, in-depth knowledge of computer hardware.
  • Must possess good project management skills and ability to work on multiple tasks.
  • Must have strong verbal and written communication skills, including ability to perform detailed technical troubleshooting over the phone in a simplistic manner to assist non-technical users.
  • Must have highly effective interpersonal and organizational skills.

 

Desired

  • A+ certification.
  • Network+ certification.
Visit Our LinkedIn Page Here